Privacy Policy

Last updated: July 2025

At MATS ROD SHOP, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us online, by phone, or in person.

1. Who We Are

MATS ROD SHOP is a locally owned panel beating and car restoration workshop located in Noosaville, Queensland. Our services include rust repairs, spray painting, full custom builds, insurance work (including Shannons), and complete vehicle restorations.

Website: www.matsrodshop.com.au
Business Address: 17 Commerce Court, Noosaville QLD 4566
Phone: 0419 356 066
Email: matsrodshop@hotmail.com

2. What Information We Collect

We may collect the following personal information when you interact with us:

Full name
Email address
Phone number
Vehicle make, model, or condition details
Any information you provide via forms, email, calls, or in person

3. How We Use Your Information

We use the information you provide to:

Respond to enquiries or quote requests
Provide workshop services and updates
Communicate about bookings, payments, and restoration progress
Manage insurance-related claims and documentation
Comply with legal obligations
Improve our services and website functionality

4. Sharing Your Information

We do not sell, trade, or rent your information to others. We may share your information only:

With insurers or third parties involved in your vehicle repair (e.g., Shannons Insurance)
When required by law or regulatory authorities
With your permission

5. Data Storage and Security

Your personal information is securely stored using password-protected systems. We take all reasonable steps to protect it from loss, misuse, unauthorised access, and disclosure.

6. Your Rights

You can request to:

Access your personal information
Correct inaccurate details
Ask for your information to be deleted (unless legally required to retain it)

Simply email us at matsrodshop@hotmail.com.

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your experience. These cookies don’t store personal information, but help us understand how visitors interact with our website.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policy of any site you visit through external links.

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about our privacy practices, please contact us:

MATS ROD SHOP
17 Commerce Court, Noosaville QLD 4566
📞 0419 356 066
✉️ matsrodshop@hotmail.com